Industry Term
Mean Time to Recovery (MTTR)
Mean Time to Recovery (MTTR) is a key performance indicator that measures the average time taken to recover from a failure or disruption in service.
Key Takeaways
- Helps assess recovery efficiency.
- Critical for service level agreements (SLAs).
- Can guide improvement efforts.
Understanding MTTR
Mean Time to Recovery is an important metric for organizations to evaluate their recovery processes. By analyzing MTTR, businesses can identify areas for improvement and enhance their overall resilience.
Sources
IT service management frameworks.
Other areas
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